Most Popular Questions
ORDERS
I received an email saying my order was delivered, but I'm missing some items.
How can I cancel my order?
SHIPPING
How much does shipping cost?
It's been a few days and my order hasn't shipped.
RETURNS & WARRANTY
What is BioLite's official Cancellation & Return Policy?
How can I return my order?
What is BioLite's Warranty Policy?
HOLIDAY HELP
My order is a gift. Can I include a gift receipt?
Do you have an extended returns period for orders placed during the Holiday season?