FAQs

Shipping costs vary based on destination, weight, and shipping method chosen at checkout. For detailed pricing, please proceed to the checkout page on our website.

We apologize for any delays. Please contact our customer service team with your order number, and we'll investigate this issue promptly.

We apologize for the inconvenience. Please contact our customer service team with your order details so we can provide you with updated tracking information.

Free shipping is offered on orders exceeding a specified dollar amount, typically detailed on our website. Ensure your order meets this threshold at checkout to qualify.

'Pre-Shipment' status indicates that the shipping label has been printed but the package has not yet been scanned by the carrier. Rest assured, your order is in process and will be shipped soon.

We apologize for the lack of updates. Sometimes, tracking information may experience delays or require manual updates. Please contact our customer service team for assistance.

Orders typically ship within [X] business days from the date of purchase. You will receive a confirmation email with tracking information once your order has been dispatched.

Certain remote or restricted areas may experience extended delivery times. For more information on shipping exceptions, please refer to our shipping policy or contact our customer service team.

Shipping timelines vary depending on the shipping method chosen at checkout and your location. Please refer to our shipping policy for estimated delivery times.

Due to COVID-19, shipping times may be longer than usual. We appreciate your patience as we work to ensure the safety of our staff and fulfillment operations.